This Privacy Policy explains how Ocean Home Painting (“we,” “us”) collects, uses and shares information when you visit oceanhomepainting.com, request an estimate, call us or text with us.
Information we collect
Information you give us. When you request an estimate or contact us, we may collect your name, phone number, email address, ZIP code, street address (when we schedule a walkthrough), the details of your project, any photos you send, your preferred way to be contacted, and whether you agreed to receive text messages.
Information collected automatically. When you use our website we may collect the pages you view, the page you were on when you sent a request, the website or ad that referred you, tracking values in the page address (such as UTM tags and advertising click IDs), your browser and device type, your approximate location and IP address, and information from cookies and similar tools.
How we use information
- To respond to your request, schedule a walkthrough and prepare your written estimate
- To contact you by phone, text or email about your estimate, appointments and project
- To understand which pages and advertising bring us customers, and to improve our website and services
- To keep our website secure, prevent fraud and meet legal obligations
Text messages
If you check a box to receive text messages, you agree that Ocean Home Painting may text you at the number you provided. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Agreeing to receive texts is not a condition of buying anything from us. We do not share mobile phone numbers or text-messaging opt-in information with third parties or affiliates for their marketing or promotional purposes.
How we share information
We share information only with companies that help us run our business, such as the systems we use to manage customer requests, send emails and text messages, host and analyze our website, and measure our advertising. They may use it only to provide those services to us. We may also share information when the law requires it, to protect rights and safety, or in connection with a sale or transfer of our business. We do not sell your personal information.
Cookies and similar tools
We may use cookies, analytics and advertising measurement tools to see how visitors use our website. You can block or delete cookies in your browser settings; some parts of the site may not work as well if you do.
How long we keep information
We keep information as long as needed to respond to you, provide services, keep business records and meet legal requirements, and then delete or anonymize it.
Security
We use reasonable measures to protect your information, but no website or system is completely secure.
Your choices and California privacy rights
You can ask us to tell you what personal information we have about you, to correct it, or to delete it. You can opt out of text messages by replying STOP, and out of marketing emails using the link in the message. California residents have additional rights under California privacy law, including the right not to be treated differently for using these rights. To make a request, contact us using the details below. We may need to verify your identity before we act on it.
Children
Our website is for adults and is not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Ocean Home Painting, 2128 W Lullaby Ln, Anaheim, CA 92804. Phone: (714) 553-4405. Email: office@oceanhomehq.com.
See also our Terms of Service.